COVID-19 Loan Hardship Directory

Written by Miguel Nitorreda | Mar 31, 2020 2:00:35 AM

We’re here to support you!

Providing support to our clients is what Bayside Home Loans does best. This support will continue as we face the current challenge of COVID-19. As the growing impact of the virus is felt across Australia the financial and personal wellbeing of our clients remains our priority.

We are committed to supporting you by providing a range of financial assistance options specific to your lender.

Bayside Home Loans continues to monitor the situation and work closely with the lenders to ensure all our clients who are experiencing job loss and hardship are aware of their options.

During challenging times, making financial decisions can feel overwhelming, rest assured we are here to keep you informed as things unfold.

Lender: Adelaide Bank

Contact Number:

1300 650 259

Hardship Information:

COVID-19 Assistance

Lender: AFG Home Loans - Alpha

Contact Number:

1300 650 259

Hardship Information:

COVID-19 Financial Assistance Information

Lender: AFG Home Loans - Edge

Contact Number:

1300 543 558

Hardship Information:

COVID-19 Financial Assistance Information

Lender: AFG Home Loans - Retro/Link

Contact Number:

1300 629 948

Hardship Information:

COVID-19 Financial Assistance Information

Lender: AFG Home Loans - Options

Contact Number:

1800 356 383

Hardship Information:

COVID-19 Financial Assistance Information

Lender: AMP

Contact Number:

13 30 30

Hardship Information:

Home Loan Relief

Lender: ANZ

Contact Number:

1800 252 845

Hardship Information:

Financial Hardship Request including COVID-19 Support

Lender: Australian Unity

Contact Number:

1300 412 356

Hardship Information:

Australian Unity and COVID-19

Lender: Auswide Bank

Contact Number:

1300 077 969

Hardship Information:

Important Information

Lender: Bank Australia

Contact Number:

13 28 88

Hardship Information:

COVID-19 Support

Lender: Bank of China

Contact Number:

1800 095 566

Hardship Information:

Notice of Support

Lender: Bank of Melbourne

Contact Number:

1800 600 266

Hardship Information:

COVID-19: Customer Support

Lender: Bank of Sydney

Contact Number:

13 95 00

Hardship Information:

Important Notice

Lender: Bank SA

Contact Number:

1800 679 461

Hardship Information:

COVID-19: Customer Support

Lender: Bankwest

Contact Number:

13 17 19

Hardship Information:

Coronavirus Support for Customers

Lender: BCU

Contact Number:

1300 228 228

Hardship Information:

COVID-19 Relief Package

Lender: Better Choice

Contact Number:

1300 334 336

Hardship Information:

COVID-19 Customer Hardship

Lender: Beyond Bank

Contact Number:

13 25 85

Hardship Information:

Support Through COVID-19

Lender: Bluestone

Contact Number:

132 583

Hardship Information:

COVID-19 Support 

Lender: Better Mortgage Management

Contact Number:

1300 662 661

Hardship Information:

Contact Us

Lender: Bank of Queensland

Contact Number:

1800 079 866

Hardship Information:

COVID-19 Customer Support

Lender: Commonwealth Bank

Contact Number:

13 30 95

Hardship Information:

COVID-19 Support 

Lender: Citi

Contact Number:

1300 300 470

Hardship Information:

Supporting You Through COVID-19

Lender: Credit Union Australia

Contact Number:

13 32 82

Hardship Information:

COVID-19 Support

Lender: FirstMac

Contact Number:

1800 651 898

Hardship Information:

FAQs Hardship

Lender: Heritage Bank

Contact Number:

1300 726 100

Hardship Information:

COVID-19 Relief Package

Lender: HomeStart

Contact Number:

1300 636 878

Hardship Information:

Important Update

Lender: ING

Contact Number:

1300 349 166

Hardship Information:

Coronavirus Update

Lender: Keystart

Contact Number:

1300 578 278

Hardship Information:

Coronavirus COVID-19 Update

Lender: La Trobe Financial

Contact Number:

1800 620 639

Hardship Information:

Hardship Assistance Application

Lender: Liberty

Contact Number:

13 11 33

Hardship Information:

COVID-19 Update

Lender: Macquarie

Contact Number:

1300 363 330

Hardship Information:

Coronavirus Support Hub

Lender: ME

Contact Number:

13 15 63

Hardship Information:

COVID-19 Update

Lender: Mortgage EZY

Contact Number:

07 5554 3333

Hardship Information:

Financial Relief Contacts

Lender: Mortgage House

Contact Number:

133 144

Hardship Information:

Contact Us

Lender: Mortgage Mart

Contact Number:

1300 650 200

Hardship Information:

Contact Us

Lender: MyState Bank

Contact Number:

13 80 01

Hardship Information:

COVID-19 Information

Lender: NAB

Contact Number:

13 22 65

Hardship Information:

COVID-19 Guidance

Lender: Newcastle Permanent

Contact Number:

13 19 87

Hardship Information:

We're Here For You

Lender: NOW Finance

Contact Number:

1300 761 711

Hardship Information:

Hardship Consideration

Lender: P&N Bank

Contact Number:

13 25 77

Hardship Information:

COVID-19 Updates

Lender: Pepper Money

Contact Number:

1800 356 383

Hardship Information:

Support Through COVID-19

Lender: QBank

Contact Number:

13 77 28

Hardship Information:

COVID-19 Support

Lender: Resimac

Contact Number:

1300 793 741

Hardship Information:

Coronavirus Support

Lender: St. George

Contact Number:

13 33 30

Hardship Information:

COVID-19 Support

Lender: Suncorp

Contact Number:

13 11 55

Hardship Information:

Supporting You Through COVID-19

Lender: Teachers Mutual Bank

Contact Number:

13 12 21

Hardship Information:

Coronavirus Support

Lender: Virgin Money

Contact Number:

13 81 51

Hardship Information:

Support and Assistance

Lender: Westpac

Contact Number:

1800 067 497

Hardship Information:

COVID-19 Support

Lender: WISR

Contact Number:

1300 992 007

Hardship Information:

Financial Assistance In Difficult Times

If you can’t see your lender, please contact us and we can lead you in the right direction. We will support as many existing and new clients as we can through this testing time.